| 
         Problem 
       | 
      
         Cause 
       | 
      
         Solution 
       | 
    
    
      | 
         Light crèma (coffee comes out of spout too fast) 
       | 
      
         Grind is too coarse
         Water temp below 194F
        Pump pressure above 8.72 bars 
         Filter holes in basket too big or cracked
        basket 
       | 
      
         Adjust your grind
         Increase boiler pressure*
        Reduce pump pressure*
         Check and replace basket  
       | 
    
    
      | 
         Dark crèma (coffee drips through spout) 
       | 
      
         Water temp above 203F
         Pressure below 8.72 bars
        Diffusers blocked  
       | 
      
         Reduce boiler pressure*
         Increase pump pressure*
        Check and clean with a blank disk
         Check and clean portafilter  
       | 
    
    
      | 
         Coffee drips over the sides of the portafilter 
       | 
      
         Portafilter or basket blocked
         Leaky gasket 
       | 
      
         Clean portafilter basket
         Replace group gaskets 
       | 
    
    
      | 
         Coffee grounds in the cup 
       | 
      
         Pump pressure above 8.72 bars
         Filter holes too big or crack in basket
        Grind to fine  
       | 
      
         Reduce pump pressure*
         Check or replace filter basket
        Adjust grind  
       | 
    
    
      | 
         Coffee tastes burnt 
       | 
      
         Dull grinder burrs
         Water temp above 203F 
       | 
      
         Replace grinder burrs*
         Adjust boiler pressure* 
       | 
    
    
      | 
         * It is recommended these adjustments be made by an authorized
        service company with the proper calibration equipment. 
       |